Do you have any questions regarding Shipping, Returns, or Payment? Find your answers to the frequently asked questions below!

Are the earrings hypoallergenic?

All earrings are silver/gold plated metals that are lead- and nickel-free, making them hypoallergenic. Some earrings contain resin to give shine or secure the backing. In rare cases, there can still be a sensitivity to the earrings, and if this occurs, feel free to contact me for a fitting solution.

Do you ship internationally?

Currently, we only ship inside the European Union due to customs concerns. We are working hard to supply to our customers overseas!

When will my order be shipped?

We strive to ship orders within two business days. However, we try to ship within five business days due to national holidays and weekends.

Can I exchange or return my purchase?

Not happy with your item? Due to hygiene concerns, we do not offer returns. Please contact support to find a solution that will make you happy <3

How long will it take until my money is refunded?

Once an order has been canceled, we will refund your purchase within 5 to 10 business days.

My purchase was delivered incorrectly, damaged or incomplete. What should I do?

Please contact support to find a solution that will make you happy <3

I have not received a confirmation e-mail.

A confirmation e-mail will be sent within 1 hour. Not received a confirmation email by then? Please contact us.

Your Question not here?

Not to worry! If you have any other unanswered questions, please do not hesitate to contact me using the form below!